Spectrum Drop Off Equipment Near Me (2024)

FAQs

What locations can I return Spectrum equipment to? ›

Yes, you can return your Spectrum equipment to any Spectrum Store. You can also return your equipment by bringing it to a UPS Store during store hours. The UPS Store will take care of the rest.

You're responsible for returning modems, routers, Spectrum receivers and any auxiliary equipment provided by Spectrum. You're not required to return any remotes or cables that came with your equipment. Note: You'll need to contact us prior to returning your equipment. Please call (833) 267- 6094.

To return or exchange a Mobile Device purchased online or over the phone from Spectrum that Spectrum directly mails to your address, you have fourteen (14) days from the date of shipping to initiate a return. Call Spectrum at (833) 224-6603 to request a return authorization and instructions for returning the device.

UPS Return

Advise The UPS Store center associate that you're returning Spectrum equipment, and they'll package and ship it to Spectrum at no cost to you.

We'll replace your remote if it's not working properly. Bring your old remote to your local Spectrum store for a replacement.

Spectrum website says it can be returned, among other options, to a Spectrum Store or to a UPS store.

Customers who cancel all services will receive a credit to be applied against outstanding account balances , if any, and shall receive a refund for any remaining amount..

Note: The only way to discontinue service is by calling (833) 267-6094. If we haven't received a request to disconnect your service(s), you'll continue to be billed for your regular service charges.

Equipment Pickup

Customers with disabilities may be eligible to have their equipment picked up by a Spectrum technician. Please contact us for more info, or to request an equipment pickup. Pickup is only available for customers with disabilities.

Who is 833 267 6094? ›

Spectrum telephone number

For TV, internet and home phone support, the toll-free number is 1-833-267-6094. For mobile queries, the number is 1-833-224-6603. There are some automated questions to answer before you reach a live agent, but it doesn't take too long.

If you don't return your equipment, you will be charged a fee of $200.

Orders are processed and shipped within 48 business hours during normal operation. Shipping time is 3-7 business days by FedEx Ground, 2-5 days by Priority Mail within the 48 states, 4-7 business days to Alaska and Hawaii, and 7-10 business days by Air Mail Parcel Post to Canada.

30 days before you get an "unreturned equipment" fee. But even after that, as long as you return it, that charge is removed.

Note: The only way to discontinue service is by calling (833) 267-6094.

Our best solutions for your business in Rhode Island

NEW! Get a FREE Spectrum Mobile Unlimited line for 12 mos when you bundle Internet and Voice.

What to do with Spectrum equipment when moving? Call us at 855.363. 4902 to speak with a Spectrum agent and learn what to do with your Spectrum equipment when you change address. Keep in mind that self-installation may be available for local moves.

What Happens if You Don't Return Equipment. If you don't return your equipment, you will be charged a fee of $200.